1. Data controller
In accordance with Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), and other applicable rules, personal data supplied through this website is processed by:
- Legal name
- Rookie In Town Accommodation and Services, S.L.
- Tax identification number
- B-87795555
- Registered office
- Calle Príncipe de Vergara 109, 2nd floor, 28002 Madrid, Spain
- Contact email
- [email protected]
- Website
- gestialivin.com
2. Purposes of processing
Personal data may be processed to respond to enquiries submitted through contact forms; manage requests for information about Gestia Livin services; manage enquiries from landlords interested in property management; maintain communications related to requested services; prepare quotations when requested; manage an existing commercial or contractual relationship; comply with legal obligations; and improve navigation and analyse website usage through analytics tools where consent is required and has been provided.
Data will not be used for purposes other than those for which it was collected unless required by law or the data subject has provided prior consent.
3. Legal basis
- Consent provided when completing forms or accepting the relevant cookies.
- Steps taken at the request of the data subject before entering into a contract.
- Performance of a contract where a contractual relationship exists.
- Compliance with legal obligations.
- The controller’s legitimate interests in improving service quality, protecting website security and appropriately managing relationships with clients and users, provided those interests do not override the rights and freedoms of data subjects.
4. Data processed
Data processed may include name and surname, email address, telephone number, information about a property or asset, information contained in messages, IP address, browsing data and technical information about the device used to access the website. Only data necessary for the relevant purpose will be requested.
5. Data retention
Personal data is retained for as long as necessary to respond to the request, while a contractual or commercial relationship remains in force, until erasure is requested where processing is based on consent, and for statutory periods required to address potential liabilities. After those periods, data will be blocked and subsequently deleted in accordance with applicable law.
6. Recipients
As a general rule, Gestia Livin does not disclose personal data to third parties unless required by law or necessary to provide the requested services. Certain suppliers may access data as processors, including web-hosting, corporate email, web analytics, cookie-consent and other technology providers required to operate the website. These providers act under the data-processing agreements required by Article 28 GDPR.
International data transfers will only take place where appropriate GDPR safeguards are in place.
7. Your rights
You may exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability, withdraw consent previously given and, where applicable, exercise the right not to be subject to automated decision-making.
Requests may be sent, together with proof of identity where legally required, to [email protected]. If you believe that the processing of your personal data does not comply with applicable law, you may lodge a complaint with the Spanish Data Protection Agency (AEPD).
8. Information security
Gestia Livin applies technical and organisational measures designed to provide a level of security appropriate to the risk and to prevent loss, alteration, unauthorised processing or unauthorised access. Internet security measures cannot, however, be guaranteed to be completely invulnerable.
10. Third-party links
This website may contain links to external websites. Gestia Livin is not responsible for the privacy practices or personal-data processing carried out by those websites. Users should review the relevant policies before supplying personal information.
11. Minors
Gestia Livin services are not directed at persons under 18 years of age. If a minor supplies personal data without the authorisation of their legal representatives, those representatives may request its immediate deletion.
12. Changes to this Privacy Policy
Gestia Livin may amend this Privacy Policy when necessary to reflect legislative or case-law changes or changes in its services. The current version will always be the version published on this website, together with the date of its latest update.